LibreAI / Agentes de IA / WorkArena
// agents · ServiceNow/WorkArena

WorkArena

WorkArena es un proyecto de agentes de IA de código abierto de ServiceNow (ServiceNow/WorkArena en GitHub). Tiene 275 estrellas en GitHub y 40 bifurcaciones, se publica bajo la licencia NOASSERTION y se actualizó por última vez en GitHub el 28 de septiembre de 2026.

WorkArena: ServiceNow's benchmark for how well web agents handle everyday knowledge-work tasks.

★ 275 estrellas⑂ 40 bifurcacionesNOASSERTIONactualizado sep 2026
▦ visual: el README de este proyecto no incluye ninguna captura incrustable,
así que aquí va un marcador. La guía de abajo está completa de todos modos.
// datos del proyecto

Datos del proyecto

Estrellas en GitHub
275
Bifurcaciones
40
Licencia
NOASSERTION
Última actualización en GitHub
28 de septiembre de 2026
Categoría
Agentes de IA
Tipo de ficha
Guía de instalación completa
Sitio oficial
Official site
// cómo funciona

Cómo funciona

  1. Clarify your goal

    Decide whether you will evaluate on the atomic L1 tasks or the compositional WorkArena++ (L2/L3) tasks.

  2. Get the project

    Request access to the gated WorkArena instances dataset on Hugging Face and authenticate your machine.

  3. Install and configure

    Install browsergym-workarena and Playwright into your BrowserGym environment.

  4. Run your first task

    Run the demo to see tasks solved by the oracle cheat functions, then wire your agent through env.step and validate its results.

// características

Por qué gusta tanto

Atomic knowledge-work tasks

WorkArena-L1 contains tens of thousands of unique instances across 33 tasks covering the main ServiceNow interface components.

Compositional WorkArena++ tasks

Hundreds of composed tasks combine atomic skills into realistic use cases that test planning, reasoning, and memory.

Real enterprise platform

Tasks run on actual ServiceNow instances rather than toy websites, reflecting real knowledge-work software.

BrowserGym and AgentLab integration

The preferred evaluation path runs parallel experiments through BrowserGym with a unified public leaderboard.

Oracle demos and validation

Each task ships cheat (oracle) and validate functions, so you can see a task solved and then score your own agent against the same checks.

Published research basis

The benchmark is documented in ICML 2024 and NeurIPS 2024 papers linked from the repository.

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// ejecútalo

Ejecútalo tú mismo

  1. Clone the repository (optional)

    Most evaluators install the package from PyPI into a BrowserGym environment.

    git clone https://github.com/ServiceNow/WorkArena.git
    cd WorkArena
  2. Install WorkArena and Playwright

    First gain access to the gated instances dataset on Hugging Face and authenticate, as the README requires.

    pip install browsergym-workarena
    playwright install
  3. Run an agent evaluation

    Instantiate tasks through BrowserGym's BrowserEnv and drive them with your agent via env.step, validating with the task's validate function. # see README live demo code

    # see the README Live Demo section for the full BrowserEnv example
// casos de uso

Qué puedes crear

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// preguntas frecuentes

Preguntas frecuentes

Who maintains it?

It is maintained by ServiceNow's research team.

Is it free to use?

The package is openly available, but the catalog metadata lists its license as NOASSERTION, and running it requires approved access to the gated ServiceNow instances dataset, so read the repository terms first.

Does it need a paid API key?

No LLM key is needed for the benchmark itself; the agent you evaluate brings its own model access, and you need Hugging Face authentication for the gated instances.

How does it compare to a well-known alternative?

WebArena tests agents on self-hosted web apps like shopping and forums; WorkArena tests them inside ServiceNow on enterprise knowledge-work tasks such as forms, catalogs, and dashboards.

How do I get started?

Get approved for the instances dataset, pip install browsergym-workarena, install Playwright, and run the README's demo script through BrowserGym.

// sigue explorando

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// alternativas

Alternativas en Agentes de IA

Los demás proyectos de Agentes de IA con más estrellas del catálogo de LibreAI: la lista realista de alternativas si WorkArena no es lo que buscas.

// más en agents

Más en Agentes de IA

Proyectos de Agentes de IA cercanos en el catálogo, los más próximos en estrellas a WorkArena: sigue explorando a ambos lados.

Consigue WorkArena

Gratis y abierto: consigue el código fuente, dale una estrella al repositorio y empieza a crear.