LibreAI / Agentes de IA / WorkArena
// agents · ServiceNow/WorkArena

WorkArena

WorkArena é um projeto de agentes de IA de código aberto de ServiceNow (ServiceNow/WorkArena no GitHub). Tem 275 estrelas no GitHub e 40 forks, é publicado sob a licença NOASSERTION e foi atualizado pela última vez no GitHub em 28 de setembro de 2026.

WorkArena: ServiceNow's benchmark for how well web agents handle everyday knowledge-work tasks.

★ 275 estrelas⑂ 40 forksNOASSERTIONatualizado set 2026
▦ visual: o README deste projeto não inclui nenhuma captura incorporável,
então aqui vai um marcador. O guia abaixo está completo mesmo assim.
// dados do projeto

Dados do projeto

Estrelas no GitHub
275
Forks
40
Licença
NOASSERTION
Última atualização no GitHub
28 de setembro de 2026
Categoria
Agentes de IA
Tipo de ficha
Guia de instalação completo
Site oficial
Official site
// como funciona

Como funciona

  1. Clarify your goal

    Decide whether you will evaluate on the atomic L1 tasks or the compositional WorkArena++ (L2/L3) tasks.

  2. Get the project

    Request access to the gated WorkArena instances dataset on Hugging Face and authenticate your machine.

  3. Install and configure

    Install browsergym-workarena and Playwright into your BrowserGym environment.

  4. Run your first task

    Run the demo to see tasks solved by the oracle cheat functions, then wire your agent through env.step and validate its results.

// recursos

Por que as pessoas gostam tanto

Atomic knowledge-work tasks

WorkArena-L1 contains tens of thousands of unique instances across 33 tasks covering the main ServiceNow interface components.

Compositional WorkArena++ tasks

Hundreds of composed tasks combine atomic skills into realistic use cases that test planning, reasoning, and memory.

Real enterprise platform

Tasks run on actual ServiceNow instances rather than toy websites, reflecting real knowledge-work software.

BrowserGym and AgentLab integration

The preferred evaluation path runs parallel experiments through BrowserGym with a unified public leaderboard.

Oracle demos and validation

Each task ships cheat (oracle) and validate functions, so you can see a task solved and then score your own agent against the same checks.

Published research basis

The benchmark is documented in ICML 2024 and NeurIPS 2024 papers linked from the repository.

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// execute você mesmo

Execute você mesmo

  1. Clone the repository (optional)

    Most evaluators install the package from PyPI into a BrowserGym environment.

    git clone https://github.com/ServiceNow/WorkArena.git
    cd WorkArena
  2. Install WorkArena and Playwright

    First gain access to the gated instances dataset on Hugging Face and authenticate, as the README requires.

    pip install browsergym-workarena
    playwright install
  3. Run an agent evaluation

    Instantiate tasks through BrowserGym's BrowserEnv and drive them with your agent via env.step, validating with the task's validate function. # see README live demo code

    # see the README Live Demo section for the full BrowserEnv example
// casos de uso

O que você pode criar

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// perguntas frequentes

Perguntas frequentes

Who maintains it?

It is maintained by ServiceNow's research team.

Is it free to use?

The package is openly available, but the catalog metadata lists its license as NOASSERTION, and running it requires approved access to the gated ServiceNow instances dataset, so read the repository terms first.

Does it need a paid API key?

No LLM key is needed for the benchmark itself; the agent you evaluate brings its own model access, and you need Hugging Face authentication for the gated instances.

How does it compare to a well-known alternative?

WebArena tests agents on self-hosted web apps like shopping and forums; WorkArena tests them inside ServiceNow on enterprise knowledge-work tasks such as forms, catalogs, and dashboards.

How do I get started?

Get approved for the instances dataset, pip install browsergym-workarena, install Playwright, and run the README's demo script through BrowserGym.

// continue explorando

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// alternativas

Alternativas em Agentes de IA

Os outros projetos de Agentes de IA com mais estrelas no catálogo do LibreAI — a lista realista de alternativas se WorkArena não for o ideal para você.

// mais em agents

Mais em Agentes de IA

Projetos de Agentes de IA próximos no catálogo, os mais próximos em estrelas de WorkArena: continue explorando dos dois lados dele.

Baixe o WorkArena

Grátis e aberto: pegue o código-fonte, dê uma estrela no repositório e comece a criar.