LibreAI / Agents IA / WorkArena
// agents · ServiceNow/WorkArena

WorkArena

WorkArena est un projet de agents IA open source, créé par ServiceNow (ServiceNow/WorkArena sur GitHub). Il compte 275 étoiles sur GitHub et 40 forks, il est publié sous la licence NOASSERTION et a été mis à jour pour la dernière fois sur GitHub le 28 septembre 2026.

WorkArena: ServiceNow's benchmark for how well web agents handle everyday knowledge-work tasks.

★ 275 étoiles⑂ 40 forksNOASSERTIONmis à jour sept. 2026
▦ visuel — le README de ce projet ne contient aucune capture intégrable,
voici donc un emplacement réservé. Le guide ci-dessous est complet malgré tout.
// détails du projet

Détails du projet

Étoiles GitHub
275
Forks
40
Licence
NOASSERTION
Dernière mise à jour sur GitHub
28 septembre 2026
Catégorie
Agents IA
Type de fiche
Guide d'installation complet
Site officiel
Official site
// fonctionnement

Comment ça marche

  1. Clarify your goal

    Decide whether you will evaluate on the atomic L1 tasks or the compositional WorkArena++ (L2/L3) tasks.

  2. Get the project

    Request access to the gated WorkArena instances dataset on Hugging Face and authenticate your machine.

  3. Install and configure

    Install browsergym-workarena and Playwright into your BrowserGym environment.

  4. Run your first task

    Run the demo to see tasks solved by the oracle cheat functions, then wire your agent through env.step and validate its results.

// fonctionnalités

Pourquoi on l'adore

Atomic knowledge-work tasks

WorkArena-L1 contains tens of thousands of unique instances across 33 tasks covering the main ServiceNow interface components.

Compositional WorkArena++ tasks

Hundreds of composed tasks combine atomic skills into realistic use cases that test planning, reasoning, and memory.

Real enterprise platform

Tasks run on actual ServiceNow instances rather than toy websites, reflecting real knowledge-work software.

BrowserGym and AgentLab integration

The preferred evaluation path runs parallel experiments through BrowserGym with a unified public leaderboard.

Oracle demos and validation

Each task ships cheat (oracle) and validate functions, so you can see a task solved and then score your own agent against the same checks.

Published research basis

The benchmark is documented in ICML 2024 and NeurIPS 2024 papers linked from the repository.

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// lancez-le

Lancez-le vous-même

  1. Clone the repository (optional)

    Most evaluators install the package from PyPI into a BrowserGym environment.

    git clone https://github.com/ServiceNow/WorkArena.git
    cd WorkArena
  2. Install WorkArena and Playwright

    First gain access to the gated instances dataset on Hugging Face and authenticate, as the README requires.

    pip install browsergym-workarena
    playwright install
  3. Run an agent evaluation

    Instantiate tasks through BrowserGym's BrowserEnv and drive them with your agent via env.step, validating with the task's validate function. # see README live demo code

    # see the README Live Demo section for the full BrowserEnv example
// cas d'usage

Ce que vous pouvez créer

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// faq

Questions fréquentes

Who maintains it?

It is maintained by ServiceNow's research team.

Is it free to use?

The package is openly available, but the catalog metadata lists its license as NOASSERTION, and running it requires approved access to the gated ServiceNow instances dataset, so read the repository terms first.

Does it need a paid API key?

No LLM key is needed for the benchmark itself; the agent you evaluate brings its own model access, and you need Hugging Face authentication for the gated instances.

How does it compare to a well-known alternative?

WebArena tests agents on self-hosted web apps like shopping and forums; WorkArena tests them inside ServiceNow on enterprise knowledge-work tasks such as forms, catalogs, and dashboards.

How do I get started?

Get approved for the instances dataset, pip install browsergym-workarena, install Playwright, and run the README's demo script through BrowserGym.

// continuez l'exploration

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// alternatives

Alternatives en Agents IA

Les autres projets de la catégorie Agents IA avec le plus d'étoiles du catalogue LibreAI — la sélection réaliste d'alternatives si WorkArena ne vous convient pas.

// plus en agents

Plus en Agents IA

Projets de la catégorie Agents IA proches dans le catalogue, les plus proches en étoiles de WorkArena — continuez à explorer de part et d'autre.

Obtenir WorkArena

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